Belgian customer-relations firm WEngage acquired by Yource after AI-driven downturn

WEngage, a Belgian customer-relations company, has joined Yource Group after facing significant difficulties in late 2025 due to AI-driven technological shifts and increased international competition. The company underwent a deep transformation to regain stability, and the acquisition marks a new phase of growth. This reflects broader consolidation pressures in the sector as AI disrupts traditional customer-relations business models.