EU mandates human customer service, bans fake discounts in consumer rights overhaul
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UK Culture Secretary Lisa Nandy stated the government is considering including retail platforms Vinted and eBay in its planned under-16 social media ban, expanding the scope beyond traditional social networks. The proposal is at an early stage, with details on enforcement and platform classification unclear. This signals a potential broadening of UK online safety regulation into e-commerce, which could set a precedent for other jurisdictions.
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