Brazil AI agent commerce adoption jumps to 72%, payment trust lags

A Global Payments survey shows 72% of Brazilians have tried or are willing to use AI agents for shopping, up from 39% in 2025, indicating rapid adoption of agentic commerce. However, consumer reluctance to delegate payments persists, highlighting a trust gap that could slow full integration. This signals a notable shift in Brazilian e-commerce behavior, with implications for fintech and AI-driven retail.